Hacienda Morelos Beachfront Hotel, Puerto Morelos ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Av. Rafael Melgar Lote 5 Mza 2 Smza 1, Puerto Morelos, Mexico

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Room

Max:

4 persons

24 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Deluxe Room

Max:

4 persons

24 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Superior Room

Max:

4 persons

24 m²

Bed options:

2 Double beds

Sea view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Puerto Morelos400 m

Airports

Cancun (CUN) 26.7 km

Aeropuerto de Playa del Carmen (PCM) 36.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Beachfront Bliss

“The private beach at the hotel was a true paradise. With an abundance of loungers available, it felt like we had the entire beach to ourselves, making our beach days incredibly relaxing.” view full review

Comfortable Rooms

“Our room had a lovely balcony with an amazing view. It was simple yet spotless, allowing us to unwind in comfort after a day at the beach.” view full review

Accessible Pool

“The pool area was wonderfully inviting and spacious, never crowded, which made for a serene swimming experience every time we dipped in.” view full review

Convenient Amenities

“Having a fridge in our room was a game-changer! We effortlessly stocked up on snacks and drinks from the nearby supermarket and enjoyed picnics on the beach.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Private beach
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Diving
Snorkelling
Canoeing
Fishing

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

Restaurant

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Sun terrace

Room features

Air conditioning
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Av. Rafael Melgar Lote 5 Mza 2 Smza 1, Puerto Morelos, Mexico

Map view

Av. Rafael Melgar Lote 5 Mza 2 Smza 1, Puerto Morelos, Mexico

City landmarks

Av. Javier Rojo Gomez Lote 3

Catholic Church

700 m

Gallery

Galeria Arte Zissimo arte contemporano

1.4 km

Church

Parroquia San Jose Obrero

700 m

Store

Playa Publica puerto morelos

880 m

Av. Javier Rojo Gomez 14

Rosario & Marco's Art Shoppe

1.3 km

Park

Dr. Alfredo Barrera Marin Botanical Garden

2.8 km

Carretera Tulum-Cancún

Santuario de la Esperanza

3.2 km

Zoo

Crococun Zoo

4.2 km

Quintana Roo

Reptiles Toolok Kaa'n

4.6 km

Nature reserve

Toolok Kaa'n

4.6 km

Nearby

Beach

National Reef Park of Puerto Morelos

10 m

Puerto Morelos Lighthouse

260 m

Ruta de los Cenotes

Cenote La Noria

240 m

Puerto Morelos

Faro Inclinado

270 m

morales

Puerto Morales Botanical Gardens

300 m

Av Jose Maria Morelos y Melgar

welovepuertomorelostours

300 m

Puerto Morelos

club de playa

400 m

Puerto Morelos

Day & Night Beach Club

550 m

Park

Arrecife De Coral

340 m

Restaurants

Veggie Veggie Street Food

210 m

Javier Rojo Gomez Manzana 6 Lote 6 B Frente Al Mercado De Artesanías

Loncheria La Gloria

150 m

Colonia La Gloria

Le Cafe d'Amancia

200 m

Av Rojo Gómez s/n

Dona Triny's

180 m

Av. Tulum Local 3

Croco Cun Cafe

210 m

Cancun Tulum Hwy Km 31

Pescadores Casa Cervecera

210 m

Carretera Federal Cancun Tulum km. 316.5

Cafe Mar De Niebla

240 m

Avenida Javier Rojo Gomez Estamos en el mercado artesanal Hunab-Ku entre Chedraui Selecto y Spaghettino .

Panna e Cioccolato

280 m

Avenue Jose Maria Morelos

Caribelos

240 m

Calle Rafael e Melgar

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

beachfront location

friendly staff

outdated rooms

limited breakfast options

8.2/10

Great

Rooms

7.2

Location

9.2

Service

8.5

Dining

6.7

3.5/5 based on 698 reviews

#25 of 44 hotels in Puerto Morelos based on Tripadvisor

Karen

United States, May 2024

8.2/10

I had a wonderful stay at this hotel! The rooms were steps away from the beach, providing a rustic yet clean atmosphere. The service was top-notch, with helpful staff always going the extra mile. The location was perfect, right on the beach and close to the town center. The dining experience was decent, with a basic breakfast option. Overall, a great value for money!

Rooms

8.0

The room overlooking the beach was appealing and clean.

Service

9.0

The staff was so very helpful and arranged a taxi for me at 5:00 in the morning.

Location

9.0

The hotel was right on the beach, offering great access to both the beach and the town center.

Dining

7.0

The breakfast was an okay spread for the price paid, but it was basic.

Facilities

8.0

The hotel had a wonderful terrace area and great accessibility to the supermarket and the beach.

Steven

United Kingdom, March 2024

8.4/10

I absolutely loved my stay at this hotel! The location is simply amazing, right on the beach and close to the main plaza. The rooms were clean and comfortable, and the staff was incredibly friendly. However, the dining options were a bit limited. The beachfront view was stunning, and the pool area was well-kept and delightful. The price was reasonable, but some areas felt a bit dated for the cost.

Rooms

8.0

The room was clean and had a beautiful view. I loved the huge balcony, although I wish it was a bit more updated for the price.

Service

9.0

The staff were all very courteous and attentive. They made me feel welcome and ensured my stay was comfortable.

Location

10.0

The location couldn't have been better; it was right on the beach and close to the main plaza. The proximity to the supermarket was very convenient.

Dining

7.0

The dining experience was good with a decent variety of options. The breakfast offered was satisfactory, but I expected a bit more for the price paid.

Facilities

8.0

The hotel had great facilities, including a lovely pool area and proximity to the beach. However, some areas seemed in need of updating.

John

United States, November 2023

7.8/10

Upon arrival, the room was warm but gradually cooled off, offering a pleasant sleep to the soothing sound of the waves. While lacking refrigerators initially, the staff eventually accommodated our request by moving one from another room, which was a positive outcome.

Rooms

8.0

The room with an ocean view was a delightful experience, especially sleeping to the sound of the waves. However, the initial temperature was a bit warm.

Service

9.0

The staff were incredibly friendly and went above and beyond to assist us during our stay. Even though the music in the bar was occasionally too loud, the service was impressive overall.

Location

9.0

The location was unbeatable, just mere steps away from the shore, providing easy access to the beach. A little more attention to detail could further enhance the great location.

Dining

5.0

The dining experience was a mix of positives and negatives. While the room service was excellent with clean rooms and a wonderful terrace, the breakfast was subpar with 'petrified' toast, bad coffee, and juice.

Facilities

8.0

The hotel offered a great range of facilities with easy access to a supermarket and the beach.

David

United Kingdom, October 2023

7.4/10

The hotel had a stunning beachfront location and was just a minute's walk from the plaza. The service was exceptional, with staff going out of their way to assist, although some pricing aspects were questionable. The dining experience offered good options, but with some inconsistencies in quality.

Rooms

5.0

The room, despite supposed premium status, was very basic and caused breathing issues due to poor soundproofing.

Service

8.0

The staff were incredibly helpful and arranged a taxi for an early morning departure, although certain billing practices were concerning.

Location

9.0

Being literally on the beach, the location was priceless, although some privacy concerns were noted.

Dining

7.0

The dining experience varied from very good to disappointing with inconsistent quality.

Facilities

8.0

Upscale grocery nearby; beach-side restaurant available.

Frances

United Kingdom, October 2023

6.6/10

The hotel has a lovely location directly at the beach, offering easy access to the swimming pool and beach steps. While the rooms are in need of updating, the service is friendly and accommodating. The dining experience could be improved with more variety, but overall, the facilities are satisfactory for a comfortable stay.

Rooms

5.0

The rooms are desperately in need of an update, and I had to use a spare bed as a wardrobe.

Service

7.0

The staff are friendly and prepared to help guests, despite a slightly unprofessional incident with new guests next door.

Location

8.0

The hotel is directly at the beach, allowing guests to enjoy the beachfront setting. However, it needs some updating to match its prime location.

Dining

6.0

The breakfast was limited with only 3 types of fruit and chewy toast, lacking variety.

Facilities

7.0

The hotel provides basic facilities that meet the essential needs of guests.

beachfront location

outdated rooms

Phillip

United States, September 2023

9.0/10

Staying at this hotel was an absolute delight! The rooms were exceptional, and the swimming pool was large and well-appointed, though having towel racks would have been a nice touch. The hotel can get a bit noisy as outsiders are allowed to use the facilities if they dine there, but the music stops around 10 pm.

Rooms

9.0

I loved the exceptional rooms and the spacious swimming pool.

Service

9.0

The cleaning staff was very accommodating, extremely friendly, and went above and beyond what I expected.

Location

10.0

The location was fab, right on the beach and only a 1-minute walk from the plaza.

Dining

8.0

The breakfast served was yummy and cooked to order each morning, making it a delightful start to the day.